11 October 2019
Telespazio VEGA UK CEO, Marco Folino, said: “ISO 9001: 2015 certification is an invaluable asset to our organisation. It strengthens our position in the market and helps towards our future growth aspirations.”
The purpose of the standard is to assist Telespazio VEGA UK in meeting statutory and regulatory requirements relating to the business, while achieving excellence in customer service and delivery.
Benefits of ISO 9001:2015 include:
- Cost efficiency
- Increased credibility and competitiveness
- Lower costs and shorter cycle times through effective use of resources
- Enhanced customer satisfaction and improved customer loyalty leading to repeat business
- Increased revenue and market share obtained through flexible and fast responses to market opportunities
- Integration and alignment of internal processes which will lead to increased productivity and results
- Consistency in the delivery of our product/service
- Improved communication, planning and administration processes
To maintain the certification, a semi-annual audit is carried out as a continuous assessment of the company’s performance against the required standards.